Privacy Policy

Wecan Engineering Solutions (“we”, “us”, “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your information when you visit wecanmachinery.com, contact us for quotations, or place orders.

1. Information we collect

We collect only the information necessary to provide quotes, process orders and support our customers. This includes:

• Identity data: name, company name, designation.
• Contact data: email address, phone number, postal address, GSTIN if provided.
• Order data: product model, specifications, quantities, shipping details.
• Technical data: IP address, browser and device information, and usage data collected via cookies and analytics tools.

2. How we use your information

We use personal and business information for the following purposes:

• To respond to enquiries and provide quotations.
• To process orders, manage delivery and post-sales support.
• To fulfil legal, tax and accounting obligations (for example, maintaining invoices and GST records).
• To improve our website and services using aggregated analytics data.

3. Legal basis & retention

For transactions and contractual communications we retain information for the period necessary to meet legal and tax requirements. Where required by law (for example, GST compliance), records are retained for the statutory retention period. We delete or anonymise data when it is no longer needed.

4. Cookies and tracking

We use cookies and third‑party analytics to understand site usage and to improve the user experience. You may choose to disable cookies in your browser; some features of the website may not function if cookies are disabled.

5. Third‑party services

We use trusted third parties (payment gateways, hosting providers, couriers, analytics services) to operate our business. These providers receive only the data necessary to perform their services and are contractually required to protect it.

6. Security

We implement reasonable administrative, technical and physical safeguards designed to protect personal data. While we strive to use industry-standard protections, no transmission over the internet is entirely secure and we cannot guarantee absolute security.

7. Your rights

You can request access to the personal data we hold, request correction of inaccurate information, or request deletion subject to legal and tax retention obligations. To make a request, contact us using the details below.

If we update this Privacy Policy we will publish the changes on this page and update the “Last updated” date.